Privacy Policy

Aenric Technologies collects information that you provide directly to us when you use our software services, contact us, or interact with our platform. This includes:

• Personal identification information such as name, email address, phone number, and company details
• Account credentials and authentication data when you create an account or access our services
• Payment and billing information when you purchase our software products or services
• Technical information including IP addresses, browser type, device information, and operating system details
• Usage data and analytics including how you interact with our software, features accessed, and performance metrics
• Communication records including emails, support tickets, and feedback you provide to us
• Content and data you upload, store, or process through our software services

We may also collect information automatically through cookies, web beacons, and similar tracking technologies to enhance your experience and improve our services.

We use the collected information for various purposes to provide, maintain, and improve our software services:

• To deliver, operate, and maintain our software products and services
• To process transactions, manage accounts, and handle billing and payment processing
• To communicate with you about your account, service updates, technical support, and important notices
• To personalize your experience and provide customized features and recommendations
• To analyze usage patterns, monitor performance, and improve our software functionality
• To detect, prevent, and address technical issues, security threats, and fraudulent activities
• To comply with legal obligations, enforce our terms of service, and protect our rights and interests
• To conduct research and development to enhance our software capabilities and develop new features

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with trusted service providers who assist us in operating our business, subject to strict confidentiality agreements.

Aenric Technologies implements comprehensive security measures to protect your personal information and data:

• Encryption of data in transit using industry-standard TLS/SSL protocols
• Encryption of data at rest using advanced encryption algorithms
• Regular security audits, vulnerability assessments, and penetration testing
• Access controls and authentication mechanisms to restrict unauthorized access
• Secure data centers with physical security measures and environmental controls
• Regular backups and disaster recovery procedures to ensure data availability
• Employee training on data protection and security best practices
• Alignment with leading industry frameworks (e.g., ISO 27001, SOC 2, GDPR) as our security program matures

Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using commercially reasonable means.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information and the purpose for which it was collected
• Legal, regulatory, and contractual requirements
• Business needs and operational requirements
• Your account status and relationship with our services

When you request deletion of your account or personal information, we will securely delete or anonymize your data within a reasonable timeframe, subject to legal and operational requirements. Some information may be retained in backup systems for a limited period.

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request access to your personal information and receive a copy of the data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your personal information
• Right to Data Portability: Request transfer of your personal information to another service provider
• Right to Object: Object to processing of your personal information for certain purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis
• Right to Opt-Out: Opt out of marketing communications and certain data processing activities

To exercise these rights, please contact us at privacy@aenric.com. We will respond to your request within 30 days, subject to verification of your identity and applicable legal requirements.

Our software may integrate with third-party services, APIs, and platforms. When you use these integrations:

• Your data may be shared with third-party service providers who assist in delivering our services
• Third-party services have their own privacy policies governing how they collect and use your information
• We are not responsible for the privacy practices of third-party services
• We recommend reviewing the privacy policies of any third-party services you connect to our platform

We only share information with third parties that have demonstrated adequate data protection measures and are bound by confidentiality agreements.

As a global software company, Aenric Technologies may transfer and process your personal information in countries outside your country of residence. These transfers are necessary to provide our services and may involve:

• Data processing in our data centers located in various regions
• Sharing information with service providers and partners in different jurisdictions
• Compliance with local laws and regulations in different countries

We ensure that appropriate safeguards are in place for international data transfers, including standard contractual clauses, adequacy decisions, and other legal mechanisms to protect your information.

Our software services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation.

We use cookies, web beacons, and similar tracking technologies to enhance your experience with our software:

• Essential Cookies: Required for basic functionality and security of our services
• Analytics Cookies: Help us understand how users interact with our software to improve performance
• Functional Cookies: Remember your preferences and settings for a personalized experience
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our software.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:

• We will post the updated policy on this page with a new "Last updated" date
• We will notify you via email or through our software platform for significant changes
• We may require you to acknowledge the updated policy before continuing to use our services

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@aenric.com
US Address: 4283 Express Lane, Suite LK3435, Sarasota, FL 34249
UK Address: Suite LK3435, Unit 9, Skyport Drive, West Drayton, Middx UB7 0LB
We will respond to your inquiry within 30 days and work with you to address any privacy concerns.